What types of products does AWK XWEARS offer?
AWK XWEARS provides a curated selection of stylish and comfortable apparel and footwear. Our offerings include versatile men's shoes suitable for both business and leisure, as well as trendy outerwear such as fur-lined denim jackets that blend classic aesthetics with modern comfort.
What materials are used in your products?
Our products are crafted from high-quality materials that ensure durability and a perfect fit. This commitment to quality allows our apparel and footwear to withstand regular use while maintaining their aesthetic appeal.
How do I determine my size for shoes and apparel?
To determine your size, we recommend consulting our size guide available on the product pages. It provides detailed measurements to help you select the appropriate size for both shoes and apparel, ensuring optimal comfort and fit.
Can I return or exchange items if they do not fit?
Yes, we understand that fit is crucial. If an item does not meet your expectations in terms of size, you may return or exchange it within our specified return period. Please refer to our return policy for detailed instructions and conditions.
What is the expected delivery time for orders?
Delivery times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, with standard shipping taking an additional 5-7 business days. Expedited shipping options are also available for faster delivery.
Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to determine if we deliver to your location and to view applicable shipping rates.
How can I contact customer support for further inquiries?
If you have additional questions or require assistance, you can contact our customer support team via the contact form on our website or by emailing us directly. We strive to respond to all inquiries within 24 hours.
Are there any care instructions for your apparel and footwear?
To maintain the quality and longevity of our products, we recommend following the care instructions provided on the product labels. Generally, it is advisable to wash apparel in cold water and air dry, while footwear should be cleaned with a damp cloth and allowed to dry naturally.